Effective as of April 1, 2023

Welcome to Miami Flower Delivery, your trusted source for luxury flower delivery and same day flower delivery in Miami and surrounding areas. By accessing flower-delivery.net or placing an order, you agree to the following terms, which may be updated without notice.

I. Flower Availability & Substitutions

All custom flower arrangements are handcrafted using the freshest seasonal flowers available. In the rare event of supply limitations, substitutions of equal or greater value may be made without prior notice. Quality and design integrity will always be maintained.

II. Delivery Terms & Timing

We offer same day flower delivery for eligible orders placed before 2 PM EST. Delivery times are estimates and may vary due to weather, traffic, or other unforeseen issues.

• Service Area: We serve Miami-Dade and nearby areas. Orders with incorrect addresses may be delayed or canceled.
• Missed Deliveries: If the recipient is unavailable, we will attempt redelivery or arrange pickup.
• Delivery Liability: We are not responsible for failed deliveries due to incorrect or incomplete addresses.

III. Order Cancellations & Changes

Orders may be changed or canceled within 24 hours if processing has not begun. Same-day orders are non-cancellable once preparation has started. Change requests must be submitted in writing to support@flower-delivery.net.

IV. Refund Policy

All sales are considered final. However, refunds or credits may be granted in limited cases, such as:

• Wrong product delivered
• Visible damage at the time of delivery
• Product fails freshness standard (reported within 12 hours)

We do not offer refunds for delays caused by couriers, weather conditions, or approved substitutions.

V. Pricing & Premium Services

We specialize in high end floral arrangements using rare and premium blooms such as orchids and imported roses. Most bouquets start at $250. For events and wedding flower delivery, please contact us at least 10 days in advance to ensure availability.

VI. Payments & Security

We use SSL encryption and follow PCI-DSS standards to protect your data. All payments are processed securely through third-party providers. We do not store any credit card information.

If unauthorized charges appear, notify your bank immediately and contact us at support@flower-delivery.net.

VII. Intellectual Property

All site content — including text, images, product names, and layouts — is the intellectual property of Miami Flower Delivery. Unauthorized use or duplication is prohibited.

VIII. Jurisdiction

These Terms are governed by Florida law. All disputes shall be resolved through the courts of Miami-Dade County, Florida.

IX. Contact Information

If you have questions about our terms, services, or bouquet delivery, please reach out:

X. Learn More

For further details, visit our Shipping Policy, Return & Refund Policy, or explore our premium flower collection.